Does eToro have a live chat?

Asked 4 years ago

Hi guys. Does eToro have live chat? I would really prefer it to a ticket emailing system. Thank you.

Andia Rispah Igobwa

Friday, July 02, 2021

Yes, eToro has a live chat. On the right-hand side of your screen click on the chat icon to activate it. It will then appear on the lower portion of your screen in a toolbar and you can enter your message by typing in the text box.
You will be automatically connected with an agent.. 

Andrew Moran

Wednesday, November 17, 2021

Yes, there is an eToro live chat feature to help customers solve problems, ask questions, and submit comments.
Although eToro does recommend users to comb through its Frequently Asked Questions (FAQs) section that has lots of information pertaining to common things on the website, the eToro chat is a great option for many people trying to resolve what is causing hiccups in their trading endeavors.
That said, it should be noted the eToro Live Chat is only available to eToro Club members, and it can be reached 24 hours a day, Monday to Friday. Weekend support is not available to clients.
Here is a step-by-step breakdown of the eToro chat feature:
Login to your account with your registered email address.
Choose your communication language.
You could expect longer-than-normal wait times.
Clients will receive a copy of the entire conversation with the live chat support agent.
Rate your chat (thumbs up or thumbs down).
Overall, the Live Chat feature is a great tool for clients who are too busy to wait on the phone and possess an urgent matter that requires a resolution without having to wait four business days.